GDPR Policy
Last updated: 1 January 2026
1. About This Policy
This page explains how PixelQuest Travel Ltd handles your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We take data protection seriously. This policy covers your rights, our duties, and how you can control your data.
2. Data Controller
The data controller for balifoodjournal.com is:
- Company: PixelQuest Travel Ltd
- Address: 45 Kingsley Road, Kensington, Kent, KT1 3AP, United Kingdom
- Email: support@balifoodjournal.com
The data controller decides how and why your personal data is processed.
3. Your GDPR Rights
Under UK GDPR, you have these rights:
3.1 Right of Access
You can ask us for a copy of all personal data we hold about you. We will provide this free of charge within 30 days.
3.2 Right to Correction
If any data we hold is wrong or incomplete, you can ask us to fix it. We will correct it within 30 days.
3.3 Right to Deletion
You can ask us to delete your personal data. We will do this unless we have a legal reason to keep it. This is also known as the "right to be forgotten."
3.4 Right to Restriction
You can ask us to limit how we use your data. For example, while we check if data you say is wrong is indeed wrong.
3.5 Right to Data Portability
You can ask us to give you your data in a common, machine-readable format (such as CSV or JSON). You can then take this data to another service.
3.6 Right to Object
You can object to us processing your data for certain reasons. This includes direct marketing and processing based on legitimate interest.
If you object, we will stop processing your data unless we have strong lawful grounds to continue.
4. How to Use Your Rights
To use any of the rights listed above:
- Send an email to support@balifoodjournal.com
- Tell us which right you want to use
- Give us enough detail so we can find your data (such as your name and email)
- We may ask you to verify your identity before we act
We will respond within 30 days. If your request is complex, we may extend this by up to 60 more days. We will tell you if this happens.
5. Consent
Where we rely on your consent to process data, you can withdraw that consent at any time.
Withdrawing consent does not affect any processing we did before you withdrew it.
5.1 How to Withdraw Consent
- For contact form data: Email us at support@balifoodjournal.com and ask us to delete your data
- For cookies: Clear your browser cookies and visit our site again to set new preferences
- For marketing: Click the unsubscribe link in any email we send, or email us to opt out
6. Managing Cookies
When you first visit our site, we show a cookie consent banner. You can:
- Accept all cookies: This turns on essential, analytics, and marketing cookies
- Reject non-essential cookies: This keeps only the cookies needed for the site to work
- Customise: Choose which types of cookies to allow
6.1 Changing Cookie Settings Later
To change your cookie choices after your first visit:
- Clear cookies in your browser settings
- Visit balifoodjournal.com again
- The cookie banner will appear again
- Make your new choices
6.2 Browser Controls
Most browsers let you block or delete cookies. Check your browser help pages for instructions:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy
- Edge: Settings > Privacy > Cookies
7. Data We Collect
We collect only what is needed:
- Contact form: Name, email, subject, message, consent status
- Cookies: Cookie preference choices
- Analytics (with consent): Pages visited, time on site, browser type, general location (country level)
We do not collect sensitive data such as health information, religion, or political views.
8. How We Store Data
Contact form data is sent to our email address. It is stored on secure email servers within the UK or EU.
Cookie preferences are stored on your own device as browser cookies.
We do not store credit card numbers or payment details on our website.
9. Data Retention
- Contact form data: Kept for up to 24 months, then deleted
- Cookie data: Kept for up to 12 months
- Analytics data: Kept for up to 14 months (if consent given)
10. Data Sharing
We do not sell your data. We may share data only when:
- Required by UK law or a court order
- Needed to protect our legal rights
- You have given explicit consent
11. International Transfers
We aim to keep all data within the UK and EU. If data must go outside these areas, we will make sure proper safeguards are in place (such as Standard Contractual Clauses).
12. Data Breaches
If we discover a data breach that puts your rights at risk, we will:
- Tell the ICO within 72 hours
- Tell you without undue delay if the breach is high risk
- Take steps to fix the breach and prevent it from happening again
13. Children's Data
Our site is not aimed at anyone under 16. We do not knowingly collect data from children. If we learn that we have, we will delete it right away.
14. Automated Decision Making
We do not use automated decision making or profiling that has legal effects on you.
15. Complaints
If you are not happy with how we handle your data, you have the right to complain to:
- Us first: Email support@balifoodjournal.com
- The ICO: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Website: ico.org.uk
16. Changes to This Policy
We may update this policy when needed. We will post changes here with a new date. We encourage you to check this page from time to time.
17. Contact Us
For any GDPR questions or data requests:
- Email: support@balifoodjournal.com
- Post: Data Protection, PixelQuest Travel Ltd, 45 Kingsley Road, Kensington, Kent, KT1 3AP, United Kingdom