Privacy Policy
Last updated: 1 January 2026
1. Who We Are
PixelQuest Travel Ltd operates the website balifoodjournal.com. Our registered address is 45 Kingsley Road, Kensington, Kent, KT1 3AP, United Kingdom.
We are the data controller for your personal data. If you have questions about this policy, contact us at support@balifoodjournal.com.
2. What Data We Collect
We only collect data when you choose to give it to us. We may collect:
- Your name and email address when you use our contact form
- Your message content and chosen subject
- Cookie preferences you set on our site
- Technical data such as browser type, IP address, and pages visited (only with your consent via analytics cookies)
We do not collect any personal data without your clear consent.
3. How We Use Your Data
We use your data for these reasons:
- To reply to your enquiry or booking request
- To improve our website and services (with analytics consent)
- To comply with legal rules
We never sell your data to third parties. We never share your data for marketing by other firms.
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Consent: When you submit our contact form or accept cookies
- Legitimate interest: To run our business and improve our services
- Legal duty: When the law requires us to keep certain records
5. Cookies
Our site uses cookies. These are small text files stored on your device.
Essential Cookies
These are needed for the site to work. They remember your cookie choices. You cannot turn them off.
Analytics Cookies
These help us understand how people use our site. They track page views and time on site. We only use these if you give consent.
Marketing Cookies
These may be used to show you relevant ads. We only use these if you give consent.
You can change your cookie choices at any time by clearing your browser cookies and visiting our site again.
6. Data Retention
We keep your contact form data for up to 24 months after your last enquiry. After that, we delete it.
Cookie data is kept for the period set in your cookie preferences, up to 12 months.
We review all stored data every 6 months to remove what is no longer needed.
7. Your Rights
Under UK GDPR, you have the right to:
- Access: Ask for a copy of your data
- Correct: Fix any wrong data we hold
- Delete: Ask us to remove your data
- Restrict: Limit how we use your data
- Portability: Get your data in a usable format
- Object: Say no to certain uses of your data
To use any of these rights, email us at support@balifoodjournal.com. We will respond within 30 days.
8. Data Security
We use SSL encryption on our website. Your data is sent over secure channels. We store data on protected servers with limited access.
9. Third-Party Services
We may use these third-party services:
- Google Fonts for website typography (no personal data collected)
- Email services to handle your enquiries
Each service has its own privacy policy. We only use services that meet UK data protection standards.
10. Children
Our site is not aimed at children under 16. We do not knowingly collect data from anyone under 16. If you believe a child has sent us data, please contact us and we will delete it.
11. Changes to This Policy
We may update this policy from time to time. We will post any changes on this page with a new date. Major changes will be noted on our home page.
12. Complaints
If you are not happy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
13. Contact Us
For any privacy questions:
- Email: support@balifoodjournal.com
- Post: PixelQuest Travel Ltd, 45 Kingsley Road, Kensington, Kent, KT1 3AP